Our studio polices have been established to make sure a positive experience for all clients, and the terms therein are applicable to everyone in all circumstances.
Thank you for your understanding.
Purchase & Cancellation Policies
All class and session packages expire 90 days after purchase.
Exceptions may be made due to extenuating circumstances. Please notify the studio before the expiration date. All prices are per client. All sessions and classes are based on a 50 Minutes professional hour. Apart from 30 minute sessions.
24 hours notice must be given to avoid being charged full fee for private and duet sessions, and class reservations. Clients can pre-register for classes and sessions online or call the studio at 831-278-0005.
In case of last-minute instructor illness or emergency, we will make every attempt to find a replacement instructor or notify you of class cancellation. If any class is cancelled at the last minute, client will not be charged for that class.
Group Reformer Class Policy:
If you have never done Pilates before, we highly recommend taking 1-2 private sessions before entering group reformer classes.
Out of respect for clients with sensitivities, please refrain from wearing perfume or scented lotions to the studio; or coming to the studio when are sick with a cold, flu, or virus of any kind.